Help & Support

The Advizex Sales Portal website is provided by Starshot Ventures Inc. and Starshot Ventures LLC. (collectively here “STARSHOT”). We take very seriously the privacy of our website users and the security of their personal information.

The purpose of this privacy policy is to set out the principles governing our use of personal information that we may obtain about you. By using the website, or by logging into the portal as a user of the services that we provide, you (“User”) agree to this use. We ask you to read this privacy policy carefully. Any dispute which may arise over privacy will be subject to this policy, the data protection notice (if any) incorporated into this website and the provisions of law.

We may change our privacy policy from time to time. We therefore ask you to check it occasionally to ensure that you are aware of the most recent version that will apply each time you access this website.

Personal information collection and use

The Advizex Sales Portal, powered by Starshot, collects, and uses personal information for the purposes for which the information was originally collected:

Correspondence data

The Advizex Sales Portal, powered by Starshot, will use this information to communicate with you regarding services being provided, send program service updates via email and SMS, and respond to any inquiries you may have.  To fulfil our obligations and exercise our rights under our Terms of Use of any other agreement that you enter with us.

Email list data

From time to time, we may refer to that information to better understand your needs and how we can improve our services. We may use that information to contact you. We will not otherwise transfer the personally identifiable information you provide on this website to any third party unless otherwise disclosed to you.

Non-personal information collection and use 

Technical Data, which includes non-personal information collected on website usage.  Information collected includes the type of internet browser you use, the websites you visited before and after visiting our website, pages you viewed, length of visits to pages, and page interaction (such as clicks). You cannot be identified from this information, and it is used only to assist us in providing an effective service on this website.

User Agreement

By using the Advizex Sales Portal, powered by Starshot, you (“User”) agree to comply with the following terms and conditions:

1. Account Registration: a. Users are granted an account to access the Advizex Sales Portal, powered by Starshot. b. Usernames and passwords must be kept confidential.
2. Email Campaigns: a. Users may choose from a variety of pre-designed email campaigns. b. Users are responsible for selecting and customizing campaigns to suit their needs.
   
   
3. SMS Customer Interaction Notifications:
   a. Users will be notified via SMS message when their customers interact with their campaigns more than three times.
   b. Notifications will include details of the customer’s interaction.
   
   
4. SMS Opt-In:
   a. Users must opt-in to receive SMS notifications for customer interactions.
   b. By participating in the program, you expressly consent to receive campaign activity update text messages from Starshot, at the mobile telephone number that you provide. You may opt out of these communications at any time. Consent to receive text messages is not a condition of any sales or campaign orders.
   C. You represent that you are the account holder for the mobile telephone number that you enroll. You are responsible for notifying Advizex Sales Portal program, powered by Starshot, immediately if you change your mobile telephone number. You may notify Advizex Sales Portal program, powered by Starshot, of a number change by contacting support
   
   
5. Mobile Network:
   a. It is your responsibility to determine if your mobile carrier supports SMS and if your mobile device can receive SMS. Your receipt of the program’s text messages is subject to the terms and conditions of your agreement(s) with your mobile carrier.
   B. Delivery of information and content to a mobile device may fail due to a variety of circumstances or conditions. You understand and acknowledge that network services, including but not limited to mobile network services, are outside of Advizex Sales Portal program, powered by Starshot, control, and Advizex Sales Portal program, powered by Starshot, is not responsible or liable for issues arising from such network services (e.g., delayed or undelivered messages or the security of any messages). Carriers are not liable for delayed or undelivered messages. You agree to indemnify Starshot in full for all claims, expenses, and damages related to or caused in whole or in part by your failure to notify us if you change your telephone number including, but not limited to, all claims, expenses, and damages related to or arising under the Telephone Consumer Protection Act.
   
   
6. SMS Message Frequency: The number of text messages that you receive via the Advizex Sales Portal, powered by Starshot will vary depending on prospect interaction level, and frequency of prospect engagement in the program’s marketing content.
   
   
7. Cost: Message and data rates may apply to each text message sent or received in connection with Advizex Sales Portal, powered by Starshot, as provided in your mobile telephone service rate plan, in addition to any applicable roaming charges. Contact your mobile service provider for details. Advizex Sales Portal, powered by Starshot, does not impose a separate fee for sending text messages; however, you are responsible for any fees imposed by your mobile carrier of any kind whatsoever.
   
   
8. Usage Guidelines: a. Users must comply with all applicable laws and regulations. b. Users are solely responsible for the content and legality of the campaigns they choose. c. Users may not engage in any form of spamming, harassment, or unethical advertising practices.
   
   
9. Data Privacy: a. We are committed to protecting your privacy and will only use the information you provide for providing this service. b. Users must ensure that they have obtained the necessary consent to use customer details included in uploaded lists. c. We will not use the information you provide for any purpose other than delivering this service, unless required by law. The information you provide here will be used exclusively for the purposes of delivering the services described above. Your data will only be used to provide services you have agreed to and will not be shared with any third parties except those contracted by Starshot for the express purposes of delivering said services.

Your privacy is important to us.  The Advizex Sales Portal, powered by Starshot, will not share,  sell, or disclose your personal information – including your mobile phone number – with any third parties for their promotional purposes.

1. Intellectual Property:
   a. Users retain ownership of their own campaigns and content.
   b. Users grant us a non-exclusive, royalty-free license to display, modify, and distribute their campaigns solely for the purpose of providing the service.
   c. Pre-set email design and templates created for the Advizex Sales Portal, powered by Starshot, remain the property of Starshot.
   
   
2. Termination:
   a. Either the User or we may terminate the service at any time, with or without cause.
   b. Upon termination, User’s access to the service will be immediately revoked.
   
   
3. Limitation of Liability: a. We strive to provide a reliable service, but we make no guarantees of its uninterrupted availability. b. We are not liable for any direct, indirect, or consequential damages arising from the use of or inability to use the service.
   
   
4. Modifications: a. We reserve the right to modify or update these terms and conditions at any time. b. Users will be notified of any significant changes via email or through the service.

By using the Advizex Sales Portal, powered by Starshot, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions, please contact our support team.